Role:UX Designer
Duration:1 month
Team Size:university group project (4 designers)
Skills:UX Research, UI
Output:Low and hig fidelity wireframes
ROI:N/A
Summary/Context
For Camden Council's Fresh Hub, we developed a groundbreaking hybrid solution that merged physical space design with digital interaction to transform youth engagement. This innovative project combined adaptive furniture design with NFC-enabled technology to create an interactive, multi-functional space that encourages youth participation and social connection.
Challenge/Problem Statement
- Creating flexible spaces for multiple simultaneous activities;
- Designing engaging digital interfaces for youth activity discovery;
- Developing solutions that encourage social interaction;
- Maximising limited space utilisation;
- Building youth-friendly technology integration;
Project phases
1
Discovery
2
Delivery
Our comprehensive research phase focused on understanding youth behaviour patterns and space utilisation needs. Through multiple engagement methods, including:
- Youth workshops and focus groups;
- Space utilisation studies;
- Activity pattern analysis;
- Technology integration research;
Outputs: Youth engagement analysis; detailed user personas; experience journey maps; space utilisation study and digital interaction patterns.
The solution combined two key elements:1- Physical Design:
- Adaptive Memory Wall system inspired by Jacob's Ladder;
- Modular panels for flexible space division;
- Integrated soft seating elements;
- Transformable configurations;
2- Digital Interface:
- NFC-enabled interaction points;
- Activity discovery application;
- Social connection features;
- Real-time event updates;
Project take aways
- Bridging Service Manager-Technician Gap: Successfully created a unified platform that serves both service managers and technicians, eliminating communication barriers and enabling seamless collaboration across technical and strategic functions.
- Single Dashboard Versatility: Demonstrated that one well-designed dashboard with multiple filtering capabilities can make complex data management both easier and intuitive, eliminating the need for separate tools and interfaces.
- Strategic KPI Implementation: Defined KPIs prominently displayed on the first line of each card serve as executive summaries, keeping service managers informed about overall portfolio and asset performance while immediately highlighting critical alerts.
- Enhanced Work Prioritisation: Enabled service managers to efficiently prioritise their workload, plan resource allocation, and tackle alerts systematically through clear visual hierarchy and actionable data presentation.
- Data-Driven Decision Making: Transformed how renewable energy teams collaborate by converting technical complexity into strategic insights that drive informed decision-making across all organisational levels.